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support.stubhub.cz
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France
support.stubhub.fr
Italia
support.stubhub.it
Nederland
support.stubhub.nl
Polska
support.stubhub.pl
Portugal
support.stubhub.pt
Sverige
support.stubhub.se
United Kingdom
support.stubhub.co.uk
Ireland
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Co hledáte?
Knowledge base
Event & Venue
English Premier League
10
How to receive the Arsenal tickets?
How to receive the Liverpool FC tickets?
How to receive the Manchester City tickets?
How to receive the Manchester United tickets?
How to receive the Tottenham Hotspur FC tickets?
View all 10
Spanish League
4
How to receive my Barcelona FC tickets
How to receive the Real Madrid tickets
How to receive my Atletico de Madrid tickets
What is a Mobile Transfer URL ticket?
Other Competitions
6
How to receive the Bayern Munich tickets?
How to receive the Borussia Dortmund tickets?
How to receive Ajax FC tickets via the Ajax Official App
How to receive the SL Benfica tickets?
How to receive the MLB tickets
View all 6
Music
4
How to receive the Luis Miguel Mexico tickets?
How to receive the Shakira tickets?
I want to purchase multiple-day pass? – how many tickets should I buy?
Important Information for Coldplay's Tour for United Kingdom
NBA
6
How to receive the New York Knicks tickets?
How to receive Los Angeles Lakers tickets?
How to receive Los Angeles Clippers tickets?
How to receive the Orlando Magic tickets?
How to receive the Miami Heat tickets?
View all 6
Buyers
General questions
4
What are the responsibilities of the buyer?
Is a ticket required for my child?
What is a season card?
What are student tickets?
Buying tickets
10
How to buy tickets using the StubHub App?
How to buy tickets using a web browser?
How to buy tickets for an 'away fans' section?
What are the different ticket types?
How to understand Ticket Features and Restrictions?
View all 10
Paying for tickets
3
What payment methods does StubHub International accept?
How to get a receipt for my order?
What is the VAT number?
Managing your orders
9
When will I get my refund?
Why am I asked for a photocopy of my ID or passport when purchasing tickets?
How to list tickets bought on StubHub International?
How to change the tickets bought?
How to cancel my order?
View all 9
Getting your tickets
10
When will I get my tickets?
How do mobile tickets work?
How to download the Electronic/PDF tickets from my purchase?
How to transfer mobile tickets purchased on StubHub International?
How to update the shipping address for your order?
View all 10
Resolving problems
9
What if the tickets I bought were Lost, Stolen, or Damaged?
Why has my purchase been rejected?
Have you not received the purchase confirmation email?
Why haven't I received my tickets if the tracking number shows they were delivered?
Having trouble downloading the tickets?
View all 9
Sellers
General questions
3
What are the seller’ responsibilities?
How would you like to sell your tickets?
What types of sellers exist?
Listing tickets
5
How to sell tickets using a web browser?
How to sell tickets using the StubHub App?
How to choose the delivery method of my listing/sale?
How to list tickets for a NBA game
What are the requirements for listing Wimbledon Debenture tickets?
Managing your listings and sales
5
What should I do if my name is on the tickets I listed?
How to change the In Hand Date?
How to request the creation of an event on StubHub International?
How to update my listing?
How to change the status of my listing?
Delivering tickets
8
How to deliver Mobile transfer tickets?
How to upload and deliver Electronic/PDF tickets to my listing or sale
How to send Physical tickets using UPS
How to send Physical tickets using a different courier
How to change the delivery method of my sale?
View all 8
Getting paid
4
How do I get paid for my StubHub International sale?
What are the fees for selling tickets on StubHub International?
What tax forms do I need when selling tickets?
How to get a receipt for my sale?
Resolving problems
5
Why Can't I Find My Listing on StubHub International?
What should I do if I sold tickets to a postponed or cancelled event?
Why can't I list tickets for an event?
Have you not received the sale confirmation email?
What are the different listing issues?
About StubHub International
About Us
5
What is StubHub International?
What’s the difference between StubHub North America and StubHub International?
Where do Stubhub International's tickets come from?
What is the FanProtect 100% Guarantee?
What is the StubHub International stores reorganization?
Legal & Personal Information
5
How does StubHub International protect my personal info?
What is the EU Online Dispute Resolution (ODR) mechanism used for?
What is the Overview of 2023 1099-K Regulations?
Welcome: Buy-side Promo Code General Terms and Conditions
JACAMO: Buy-side Promo Code General Terms and Conditions
Affiliates
1
What is the StubHub International Affiliate Programme?
Account & Settings
General Settings
10
How to create an account?
What currency does the site use?
How to download the StubHub app?
How to change my StubHub International password?
How to change my default email address?
View all 10
Payment Settings
4
How to set up my payment method?
How to manage a credit or debit card on my account?
How to manage and use promo codes?
How to add or update my PayPal account?
Preferences & Notifications
3
How to manage a price alert on the StubHub App?
How to manage and use Favorites on the StubHub App?
How to submit a suggestion?
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1
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